# Duality Labs > Custom AI automation and software development agency. Miami, FL. Duality Labs is a B2B AI and software engineering agency founded by Erich Alfonso and Alejandro Alfonso in Miami, Florida. We build custom AI agents, ML pipelines, LLM fine-tuning workflows, data infrastructure, and production software systems for growing businesses. ## Services - AI & Machine Learning: Custom AI agents, LLM fine-tuning, ML pipelines, RAG systems, production ML infrastructure - Custom Software Development: Web applications, APIs, internal tools, admin dashboards, MVP development - Data Infrastructure & Automation: Data pipelines, workflow automation, system integrations, reporting and analytics ## Work - Autonomous Meta Ads agent: bid management state machine, 300+ autonomous decisions in production - NEMT operations platform: 11-module HIPAA-ready platform replacing spreadsheet-based operations - Music asset pipeline: autonomous MP4 ingestion, deduplication, tempo stretch, Google Sheets logging - Autonomous trading agent: Discord signal parsing, risk policy enforcement, Alpaca order execution ## Company - Founders: Erich Alfonso (CS & Mathematics), Alejandro Alfonso (Economics) - Location: Miami, FL, USA - Founded: 2025 - Contact: ops@dualitylabs.ai - LinkedIn: https://www.linkedin.com/company/dualitylabs-ai/ ## Links - Homepage: https://www.dualitylabs.ai - Services: https://www.dualitylabs.ai/services - AI & ML: https://www.dualitylabs.ai/services/ai-ml - Custom Software: https://www.dualitylabs.ai/services/custom-software - Data Infrastructure: https://www.dualitylabs.ai/services/data-infrastructure - Blog: https://www.dualitylabs.ai/blog - Book a Call: https://calendly.com/dualitylabs/new-meeting